Shipping Information and Store Policies

Shipping charges are automatically calculated based on package weight, shipping method and averaged for destination using UPS. All charges are shown for you to review before you commit to placing your order. Adjustments to the shipping charges may be arranged via email in case of dispute or special needs. The estimated shipping time for our products will vary according to availability. Product delivery may be delayed due to shortages and on special orders.

Please note: Product availability determines when your package is shipped.
-- At that point your choice of shipping options determines how quickly the package is delivered by the carrier.

All products are guaranteed against defects in materials and workmanship. We will also exchange shoes to correct sizing problems. To arrange a return or exchange, please click on the Contact Us button below for a Returned Material Authorization (RMA) number and instructions within 7 (seven) days of receiving your product(s). You will be responsible for return shipping. Refunds will not include any shipping charges. Authorized returns are subject to a $5.00 or 15% restocking fee whichever is greater. UnAuthorized returns are subject to a $15.00 or 30% restocking fee whichever is greater. Returned items must be in new resaleable condition with the original packaging to receive proper credit. It is very important that you contact us before sending something back -- that way we will be ready to correct the problem when your package arrives. **Exchanges on items given as gifts may be arranged past the usual seven day limit (exchanges ONLY - RMA number required). We make every effort to ensure your total satisfaction. Your cooperation with these policies and good COMMUNICATIONS with us will help make this possible. -Let us know right away if there is a problem so we can fix it!

We recommend that you only wear shoes on carpet until you decide that you want to keep them. As soon as you step unto a hard surface you start scuffing the sole and grinding dirt into the sole.

All products are subject to availability. Prices may change without notice. Every effort is made to represent our products accurately, however, actual items may differ somewhat from the product descriptions and online graphics due to substantial variations in computer and web appliance displays, and other circumstances beyond our control. Official logos and registered trademarks are the property of their respective owners - usage by Really Bigfeet is only for describing specific products and does not indicate endorsement or affiliation.